The Complete Mobility Scooter Buying Guide
Everything you need to know about choosing the perfect mobility scooter. Written by our experts with 24 years of experience helping customers regain their independence.
Buying a mobility scooter is an important decision that can transform your daily life. This comprehensive guide will walk you through everything you need to consider, from understanding different types to knowing your legal rights.
Why Trust This Guide?
NBR Mobility has been helping customers choose the right mobility scooter since 2001. We're not tied to any manufacturer, so our advice is always impartial and focused on finding what's best for you.
Types of Mobility Scooters
1. Boot/Travel Scooters
Lightweight and portable scooters that dismantle easily for car transport. Perfect for holidays, shopping trips, and days out.
- Weight: 40-60kg total (heaviest part 10-15kg)
- Range: 8-15 miles on a single charge
- Speed: 4mph (pavement use only)
- Price range: £749 - £2,999
Best for: Active users who want flexibility to travel and explore
2. Pavement Scooters
Mid-sized scooters offering the perfect balance of comfort, features, and manoeuvrability for everyday local use.
- Weight: 80-120kg (not easily transportable)
- Range: 15-25 miles on a single charge
- Speed: 4mph (pavement use only)
- Price range: £1,499 - £3,499
Best for: Daily shopping trips, visiting friends, general independence
3. Road Scooters (Class 3)
Larger, more powerful scooters that can be used on roads. Ideal for longer journeys and rougher terrain.
- Weight: 120-160kg (requires storage space)
- Range: 25-40 miles on a single charge
- Speed: 4mph on pavement, 8mph on roads
- Price range: £2,495 - £4,995
Best for: Rural areas, long distances, challenging terrain
Key Features to Consider
Battery & Range
The battery is the heart of your scooter. Consider how far you typically travel:
- Short trips (under 5 miles): Any scooter will suffice
- Medium trips (5-15 miles): Look for 20+ mile range
- Long trips (15+ miles): Consider 30+ mile range or spare battery
💡 Pro Tip: Always choose a scooter with 50% more range than you think you need. Battery capacity decreases over time and in cold weather.
Comfort Features
- Seat:Look for adjustable height, swivel function, and adequate padding. Captain seats offer the best comfort for longer journeys.
- Suspension:Essential for comfort on uneven surfaces. Basic on boot scooters, but should be comprehensive on pavement and road models.
- Tiller:Adjustable angle tillers accommodate different driving positions. Delta handlebars are easier for those with limited hand strength.
Safety Features
Prevent tipping on slopes
Essential for road scooters
Improve visibility and safety
Alert pedestrians and vehicles
Costs & Ways to Save
Typical Costs
VAT Exemption
If you have a chronic illness or disability, you don't have to pay VAT on mobility scooters. This saves 20% on the purchase price. You simply need to complete a declaration form.
Learn more about VAT exemptionWays to Get Help
- Motability:Use your mobility allowance to lease a scooter. Includes insurance, servicing, and breakdown cover.
- Grants:Some charities and local authorities offer grants. Contact your local council for information.
How to Choose the Right Scooter
Follow These Steps:
- 1
Assess Your Needs
Consider where you'll use it, how far you'll travel, and any physical limitations
- 2
Set Your Budget
Include the cost of accessories, insurance, and maintenance
- 3
Try Before You Buy
Always test drive different models - comfort is personal
- 4
Consider Storage
Ensure you have suitable space at home and think about charging access
- 5
Check After-Sales Support
Choose a supplier who offers servicing, repairs, and ongoing support
Common Mistakes to Avoid
- ❌ Buying online without trying first
- ❌ Choosing based on price alone
- ❌ Underestimating your range needs
- ❌ Not considering future mobility changes
- ❌ Forgetting about service and repairs
Safety & Legal Requirements
Legal Requirements
Class 2 Scooters (4mph)
- No license required
- No registration needed
- No road tax
- Insurance recommended but not legally required
- Must be 14 or over to use on pavements
Class 3 Scooters (8mph)
- No license required
- Must be registered with DVLA (free)
- No road tax
- Insurance strongly recommended
- Must have lights, indicators, horn, and mirrors
- Cannot use motorways or dual carriageways
Safety Tips
Do:
- ✓ Be visible - wear bright clothes
- ✓ Use pedestrian crossings
- ✓ Give way to pedestrians
- ✓ Check battery before trips
- ✓ Service regularly
Don't:
- ✗ Carry passengers
- ✗ Exceed weight limits
- ✗ Use in bad weather
- ✗ Leave valuables on display
- ✗ Overload with shopping
Maintenance & Care
Regular Maintenance Schedule
Daily Checks:
- Battery charge level
- Tyre condition and pressure
- Brakes working correctly
Weekly Tasks:
- Clean the scooter
- Check all lights work
- Test horn
Monthly Tasks:
- Check tyre tread depth
- Inspect for loose bolts
- Clean battery terminals
Annual Service:
Professional service recommended annually, including:
- Full safety inspection
- Battery test and maintenance
- Brake adjustment
- Software updates (if applicable)
💡 Service Tip: NBR Mobility offers comprehensive servicing packages starting from £95. Regular servicing extends scooter life and maintains your warranty.
Frequently Asked Questions
Can I take my mobility scooter on public transport?▼
It depends on the type of scooter and transport:
- Buses: Most allow Class 2 scooters under 600mm wide
- Trains: Boot scooters usually accepted, check with operator
- Planes: Must have airline-approved batteries, check in advance
- Taxis: Some wheelchair-accessible taxis accommodate scooters
How long do mobility scooter batteries last?▼
Typically 12-18 months with daily use, or 2-3 years with occasional use. Lifespan depends on:
- Frequency of use
- Charging habits (avoid deep discharge)
- Storage conditions
- Weight carried
- Terrain type
Replacement batteries typically cost £150-£400 per pair depending on type.
Do I need insurance for my mobility scooter?▼
Insurance isn't legally required for Class 2 scooters, but it's highly recommended. For Class 3 scooters used on roads, insurance is strongly advised. Cover typically includes:
- Third party liability
- Theft and damage
- Personal accident cover
- Breakdown assistance
NBR Mobility offers comprehensive insurance from £7.99 per month through Mark Bates Ltd.
Can I buy a mobility scooter second-hand?▼
Yes, buying used can offer excellent value. However, be cautious:
- Buy from reputable dealers who offer warranties
- Check service history
- Test thoroughly before buying
- Ensure batteries are in good condition
- Verify the scooter isn't stolen
NBR Mobility's used scooters come fully serviced with new batteries and a 12-month warranty.
What's the difference between 3 and 4 wheel scooters?▼
3-Wheel Scooters:
- Tighter turning circle
- Better for indoor use
- More legroom
- Less stable on uneven ground
4-Wheel Scooters:
- More stable, especially on slopes
- Better for outdoor use
- Handles rough terrain better
- Slightly larger turning circle
Ready to Find Your Perfect Scooter?
We hope this guide has helped you understand what to look for in a mobility scooter. The next step is to see them in person and take a test drive.
Need Help Choosing?
Our experts are here to help you find the perfect mobility scooter.
01379 651 600Book Free DemoVisit Our Showroom
142-144 Victoria Road
Diss, Norfolk IP22 4JN
Opening Hours:
Mon-Fri: 9:00am - 5:00pm
Saturday: 9:00am - 4:00pm
Sunday: Closed